“Almost everything will work again if you unplug it for a few minutes, including you.” — Anne Lamott
I'm taking August to pull back from my newsletters, MF Punches, and take some time to recharge.
But don't you worry, I'll be back 😎
A common occurrence I hear from clients when discussing the attributes of their brand follows something along these lines: "We want it to look professional, but still playful."
Reading between the lines, what they are saying is this "we don't want to turn anyone off, so we are cool without adorning a personality that would offend anyone."
You cannot build a brand off that. Professional and playful are polar opposites on the spectrum. Your brand becomes a tied to two horses pulling in opposite directions and you go nowhere.
This comes in common forms, like companies that tout innovation and creativity, yet stick to a corporate blue because it won't offend anybody. Or the companies who claim to be different but choose to speak and act like their already successful competitors.
What would have been an otherwise inventive and distinct brand is torn in half by a lack of commitment.
Rather than trying to be everything, be something.
Bad design and bad experiences stem from misalignment. From not being guided by selfless service, but instead seeking to get things done cheaply, quickly, and with the most return possible.
Those are shitty goals. They have no longevity and are selfish. They drive companies to do lame things like sell user data or create new features/offerings that have little value and are haphazard at best.
What to do instead? Focus on changing someone's life for the better. Center all of your efforts on that change.
Have a fucking mission.