In order to create an awesome brand, you have to build something for somebody. More specifically, you have to help this person solve a specific problem. Where software runs in to trouble is when they try to build everything into their first version.
For example, Mailchimp started out as email building software. That's it. They killed it and were then able to expand into new offerings that helped their users solve more problems like direct mail and marketing.
If they'd tried including all of those offerings from the onset, users would have been confused, it would have been extremely difficult to position the brand, and it would have been way harder to get up and running. It's like trying to jump to the top of the staircase when there are ten steps in between. It's a recipe for chipping your teeth and getting your ass kicked by an inanimate object.
The point? Avoid the everything trap.
Everyone -> someone.
Everything -> something.
You can always expand your services, but you never get to make another first impression.
Crafting a brand identity is fun and it can skyrocket a startup's legitimacy. But it's hard. Especially if you're jumping into it for the first time without a whole lot of experience or direction. So here are some steps that I'll be expanding on later this week. This initial run is an effort to get these thoughts out of my head and on to something tangible.
1. Establish and define the brand
The brand is the gut feeling someone has about an entity. Without defining what this feeling is, it's impossible to craft visuals that are aligned with it. The route to this definition comes from asking a lot of questions, empathizing with who would love this company the most, and precisely detailing the personality of the company. Think of it as creating a movie character. You want to know them intimately.
2. Seek, steal, and repurpose
Visual identities are often relegated to what I call the "design aesthetic." The design aesthetic doesn't have a unique personality to it but has good command over whitespace and simple layouts. While there isn't anything wrong with utilizing those design principles, establishing an emotional connection is contingent upon a humanistic element. Something unique, tasteful, and appropriate. The design aesthetic is a fail-safe for those who do not have a deeper story or who are afraid to be something different. As such, they try to create something on their own and fall into the design aesthetic trap.
What's the antidote? Find inspiration (from a book, a movie, a place, another brand), steal as much as you can, and repurpose the elements for your brand. Something inspiring and impactful already out there, magic happens when you place it in a new context.
3. Establish visual elements
There are foundational elements in every identity build. Namely, color, typography, layout, logo, and subsequent elements like illustration, pattern, photography, iconography, and motion. Once a visual theme has been set, the task is now to apply that theme to these elements so there is a cohesive look to everything. It's been phrased before that any piece of collateral should be recognizable without the brand's logo on it. This is done by aligning and consistently using branded visuals.
4. Flex and be ready to adapt
Change is inevitable. Prepare yourself to move and adapt your visual identity as time progresses. New mediums will arise, styles will change, your company will change, and eventually, your visuals will need to as well. Be prepared to flex, experiment, and change.
This is the sixth article in a small series of punches surrounding April Dunford's Obviously Awesome! and how good positioning relates to good branding. Please read the first article, second article, third article, fourth article, and fifth article before jumping into this one.
You know what the alternatives are, you know the special things that make your startup unique, you've established what makes that valuable, you know who finds it the most valuable, and you can frame your impact in a market that makes it easy for users to understand your company. This next step is only optional, it isn't crucial to positioning, but it can help if implemented well.
Step six is riding a trend to give your positioning an extra boost. Trends are macro movements that continually grow and shift culture. For example, plant based foods, sustainability, data privacy etc. It's like adding a rocket to your positioning, propelling you along with the strength of the trend.
Now, the reason this is optional is because it's tricky and can easily fall by the wayside.
Imagine you were selling drinking water during the start of the gluten free trend. You could slap a sticker on your bottles that says "gluten-free" to hopefully ride the trend. But you'd be stupid. Why? Because anyone who is truly gluten-free knows that water doesn't have gluten... at all.
On the other hand, if you were a health-conscious brewery and could come up with a gluten-free formula, it'd be smart to jump on the gluten-free wave. Why? Because it's relative to the product, since almost all beer is made with gluten, and aligned with the mission of the company.
Which brings up the last point on this: trends say a lot about your brand. They are often political and carry strong emotional qualities. Before you jump onto a trend, you better know yourself and the beliefs shared between you and your audience. If you betray either of those, every step in positioning your company is forfeited.