This is the second in a small series of punches surrounding April Dunford's Obviously Awesome! and how good positioning relates to good branding. Please read the first article before jumping into this one.
Having gone through the process of seeking out the alternatives to your product, you should have a robust understanding of what is already out there within your market category. This is like being at a poker table and seeing each players' cards. You know what you're up against, now it's time to find a way to play.
The second piece in positioning a company is understanding what makes you special. From a product standpoint, this comes in the form of technical features, but it could expand into areas like delivery method (think Dollar Shave Club vs. Gillette), the business model (subscription vs. single purchase), or unique expertise (a developer with marketing skills or focus within a particular vertical).
After choosing the attributes and unique elements about your business, you could also examine the emotional qualities unique to your company. For example, Duluth Trading Co. and Patagonia make almost identical winter gear, but they are completely different emotionally. Duluth downplays any kind of sophistication despite the fact they charge $25 for a pair of Buck Naked Underwear. While Patagonia shifts its emotional value to serving the planet and altruism. Same products, different stories.
What do you care about? What story do you have? What personality can you bring to the table? It might be something you take for granted, but to everyone else, it is special. It's your secret sauce that shouldn't be kept a secret.
Before you touch a new name, logo, or messaging, it is imperative to list out the values of your startup. I know what you're thinking, "values? We have those. Honesty, Courage, and Innovation."
Cool, but do you know what they mean? What they really mean? I think I know what they mean, but there are nuances about these virtues that unlock their importance.
Values are nothing without their definitions. Specifically, they are nothing without your definition of them.
Here's what I mean: I define honesty as telling the truth regardless of how it will make others feel or what it does to your image. Is that how you define honesty? Maybe, but you can't instill that into your startup and turn it into an actionable element unless you define it for yourself. Your definition will vary slightly and that's where the magic of your brand comes into play.
Give it a go, whatever your values are, define them in your own words.
I go on a run in the morning every Monday-Friday. I frequently pass by a woman who always seems to be loading her kids in her car for school as I run by her house. As she got in the car, she rolled down her window and said, "you should do crossfit!"
My response, "I like to keep it minimal."
What she doesn't know is that I've been to crossfit gyms before. They are expensive and truth be told, the workouts are outrageously intense. Could I do them? Maybe. But that's beside the point. The point is that it is a step I'm not ready to take and taking it would do me more harm than good. Crossfit is designed for people who are looking to go to the extremes of human fitness. While it certainly won't take me there (yet), I've got a good routine that is affordable, keeps me in shape, and that is patiently scalable.
The same principle applies to startups and developing a brand. While your brand is always there, since it's the gut feeling someone has toward your startup, you do not need a fully-fleshed out brand from the get-go. You don't need to hire a full-time designer, you don't need a flawless identity system, and you don't even need a formalized brand strategy to get started. There are many reasons for this but here would be the top three:
If you are getting your startup off the ground, you cannot expect that it will be perfect or that you will be successful overnight. It takes time. So when you hear people selling you services like design, SEO, digital marketing, business planning, and the like, ask yourself: "do I really need this to get started?" Chances are the answer is no. Those things are important and, if you can afford to do them, it would be worth it. But you do not need them to get started.
Caveat: this is not an excuse to release something you are morbidly embarrassed by. You should always do the best you can and be honest with yourself about the quality of what you put into the world. But do not bite off more than you can chew and have the fortitude to be patient.