Before we jump into details, we gotta get one thing straight:
A brand is the gut-feeling has toward a business. By definition, being "on brand" would mean that the feeling you want people to have is being felt by your target consumer. Being off brand would mean they feel the opposite or something unrelated. For example, if I want people to feel "rebellious," then similar feelings like edgy, badass, and cool are right up my alley. What I'm looking to avoid is the opposite; safe, quaint, pretty, timid, etc. With me so far? Cool, here are the three steps:
Define your brand
This is done through a brand discovery workshop, it's borderline therapy for business owners. Founders sit in a room with an objective third-party and tell everything they can about their business. Their customers, their dreams and goals, the culture they desire, all of it is put on the table. In doing so, nuggets of information can be pulled that show what someone should feel about the business. The goal is to create a definition of the brand that can be used as a yardstick.
Review all marketing collateral
Social posts, brochures, swag, websites, the name, logo, identity systems, business cards, email templates, everything that comes into contact with a customer is put up for review. It goes without saying that if you're jumping into a rebrand, you are probably not happy with all of these assets anyway, but you need to clarify why that's the case. If you don't you open the door to repeat the same mistakes in recreating them.
Make a game plan
Using the items in the review, make a plan of action prioritizing the elements that would have the greatest impact on the brand. Then, get to work updating them and getting them on brand.
I woke up feeling like crap today.
Figures, a lot of my friends had gotten sick so it was a matter of time before it came my way.
I still feel like crap so I'll keep this one short:
It's better to dedicate one whole day to getting healthy than to draw out a cold over the course of a couple days. And so, I'm taking a sick day.
Check back in tomorrow for a real MF Punch.
The beauty of being literate is that it opens up the door to improve... always. That being said, a lot of startup founders and creatives overlook the fact that marketing masters and branding savants have put their thoughts on paper for the whole world to access. When it comes to differentiation and being rebellious, these are my top three choices:
Zag by Marty Neumeier
Neumeier is the granddaddy of all branding brooks. His cornerstone guide, The Brand Gap, set the record straight on what branding actually is and why it matters in business. He followed up with Zag to hyper-focus on differentiation. The significance of Zag lies in the step-by-step structure that walks readers through how to be different. Granted, he does not dive extremely deep into every step (i.e. crafting a logo or a name), but you'd be foolish not to follow the principles listed in these pages.
Positioning by Ries and Trout
An oldie, but a goodie. Nearly every 21st century marketing book I've read has referenced Ries and Trout's strategies within Positioning. A word of caution, this book is super heady and can seem boring at times, but the examples provided from actual companies within this book are eternally applicable. Expect to learn a lot of great terminology and systemized thinking that will explain all of the marketing efforts you see everyday.
This is Marketing by Seth Godin
This was the first Seth Godin book I had ever read, needless to say it did not disappoint and I rated it as one of my top five books read in 2019. Marketing has almost become synonymous with spammed advertising, clickbait laden emails, and down right annoying. Seth's definitions of service-oriented marketing and the frameworks for niching down are the most clear and articulated I've ever seen. Furthermore, he uses real-world examples to demonstrate how it is the most generous brands that win, not the ones with the sexiest ads or the most keywords.