Things are going to change for this series.
For the longest time, I've been writing about branding, but it's hard to distill such a big concept into something tangible and practical. In light of this, I'm going to channel my thoughts on branding and design through a specific market: software and digital products.
Why? Because they fascinate me and there are so many amazing examples of software companies that have leveraged design with authentic precision (Dashlane, Uber, Mailchimp, Notion, etc.). It is also evident that we are entering a new era where creating software is becoming less exclusive, but good branding and design services aren't poised to service company's smaller than $1M MRR.
This is going to become a place where SaaS Founders and Digital Pioneers can come for inspiration and guidance on design. More importantly, where they can learn how to leverage it as a tool to delight their users and build a badass brand.
Here's to a fearless, focused, and forthright 2021. 🤘 😎
I got pretty sick this week.
Worst I've felt in over a year.
Today is the first day that I don't feel like complete shit, though still not 100%. It really sucks because the first week of this month was packed with 6 appointments and meetings with others. Even if you're sick, you still feel the need to at least try and get out there because meeting other people is important, especially in business. I'd wake up each day hoping I'd feel better, but I was still hacking up lungs and blowing outrageous amounts of gunk from my nose until this afternoon.
What I thought about was this: I could get out there and meet people regardless of how I was feeling, but it wouldn't have been a pleasant experience for the other people involved.
Could you imagine being on the other side of the table as I coughed to the point of puking (that actually happened)? Or seeing globs of snot drip onto my mustache? It'd be freaking disgusting.
Here's the thing:
While it might seem heroic and dignified to go at the day regardless of how I'm feeling, the fact that it would've been awful for someone else to endure my company is what matters more. It's about them, not me.
Stuck on whether or not you should pursue a new product, feature, or campaign for your brand? Think about the person on the other end, it'll give you a better sense of direction.
A brand is not a logo, it's not a product, it's not your reputation, it's not your name, so what is it?
A brand is the gut-feeling someone has toward your business. You make them feel a certain way through your company's behavior, it's appearance, and the experiences you provide.
All of this to say that making someone feel a certain way requires you, the business owner, to stop thinking about yourself and think about how you will impact someone else.
It doesn't matter what you like, what matters is what the person you are making this company for likes.
It doesn't matter if you don't like the name of your company, what matters is how it impacts your user.
It doesn't matter that you don't like your logo, what matters is how easy it is for your ideal customer to recognize it.
You get the picture.
The beauty of this, is that the pressure is taken off of you and your subjective standards, and instead focused on how much you can affect someone else.
It's not about you.