Calorie Thief

What happens when you clutter your messaging.

June 29, 2020

The human brain has one core function: keeping us alive and thriving. At its core, this comes down to distributing our energy in the form of calories to things that will help us stay alive.

Naturally, there's a lot of things vying for our attention and subsequently our energy. So when we don't see something that clearly outlines how it can help us find food, shelter, enhance our relationships, or help us become a better version of ourselves, we tune it out. Why? Because our brain is protecting us from giving away energy to unworthy recipients.

Without clearly defining your message and how you emotionally impact a customer, you become a calorie thief.

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The Small Pond | Software Branding

A fishing analogy detailing why a focused user base is a good idea.

1.18.2020

Fishing in a small pond with no other boats around where the fish practically leap into your boat is better than fishing in the ocean. 

Let's expand that analogy. Why would it be better? A couple reasons off the top of my head:

- Accurate bait/lure rigs
- Less competition from other fishermen
- Higher chance of contact
- No sharks or other things you don't want to catch
- Plenty of fish to keep you busy

In short, picking a small pond positions a fisherman to be successful.

The same is true of software brands and there is a marketing term for it known as positioning.

Positioning is a framework that was laid out by Al Ries and Jack Trout in their book bearing the same title. Without getting too far into the weeds, the premise is that the top three companies in a market category are the big players and that everything else is fighting over scraps. You are either known for something or you are struggling to make ends meet. 

Back to the fishing analogy, because it alludes to the foundational piece of building a strong position within a market: choosing a small pond. 

The pond in this case becomes the market category, choose one that is too big and your chances of success diminish. For example, accounting software is too big, unless you plan on competing with multi-billion dollar companies like QuickBooks. However, a scaled-down, specified pond could help here. Something like Accounting software for designers, a messaging app for lawyers, or a security app for watching your dog (thank you Furbo). By choosing a smaller niche, you can gain an advantage over the big brands trying to serve everyone.

Here's why: 

Accurate bait/lure rigs:
This would be the same as good marketing and offerings. If you know your fish, you don't have to guess what they might want, you know. Designers want the ability to brand things like invoices and change the typefaces. A lawyer doesn't care about that as much, but it means the world to a designer. Conversely a designer doesn't need a robust amount of security in communicating with their clients, but a lawyer does. And a typical homeowner doesn't have a dog that would love to be rewarded a treat for being a good pet, but a dog owner would be thrilled!

Point being, you can provide things that make you irreplaceable if you know what the customer wants.

Less competition from other fishermen:
If you create something that is adored by a specific group of people, its hard for them to choose anything else. It's like getting a shirt made specifically to your sizing compared to something off the shelf. The same principle would apply to software, there is no substitute for something that feels like it was made for you. 

Higher chance of contact:
If you stick in the pond long enough it's guaranteed something will happen eventually. Can't say the same about the ocean. 

No sharks or other things you don't want to catch:
Bass fishermen don't want catfish. Tuna fishermen don't want reef sharks. Crab fishermen don't want anything other than crab. Why? Because they're aren't built for managing them. Knowing your pond allows you to have customers that will give you good reviews and use your product the way it was intended. It lays a good foundation for them to refer others to you and grow your user base.

Plenty of fish to keep you busy:
A common objection to positioning narrowly is that one might get bored or doesn't want to limit their user base. Mainly because they believe the market isn't big enough. The truth, if you can be highly profitable and grow a large group of folks who can't get enough of your product. Chances are, if there is 5,000 people on this planet filled with 8 billion, you can generate a solid amount of revenue for a $20 per month subscription (that's $100,000 MRR).

Furthermore, you will always find new needs this group wants, ways to help them out, and you can always scale up (far harder to go the opposite way).

Pick a small pond.

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Write for humans

SEO strategists are going to hate me for writing this.

12.20.2019

The obsession people have with SEO is mind boggling. It's as if SEO is a silver bullet to make up for having an undefined audience and not knowing what they want. I've seen a lot of marketers and the work that they produce. Most of the time, I'm disappointed because it's obvious what game they are playing. They write keyword stuffed blogs with no soul and refuse to write copy that engages people on an emotional level in the hopes of pointing Google searchers to a page.

It's not that I believe all content should be that way, but in order to actually connect with someone so they convert on your page, you can't write for a search engine. Search engines operate entirely on rationale, humans invest emotionally.

As such, both creative messaging and effective SEO need to be in harmony. You can write for search engines until you're blue in the face, but a search engine is not going to have the emotional nuance as the human who will be making a buying decision. You have to trigger them beyond having all the right keywords on your site.

If I had to put my finger on specific things that focusing solely on writing for search engines fails to consider, it'd be these two things:

  1. Keywords and other elements search engines take into account are replicable. If you can do it, so can your competitors and it will not help customers make a decision because you will sound exactly the same.
  2. Writing and creating content for search engines rarely makes for anything engaging, exciting, or different. However, it's these qualities that encourage people to share what they find regardless of whether Google likes it or not.

In short, make awesome content for humans. If possible, make it search engine friendly.

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