If you're having rouble figuring out what your brand means to someone, try answering this question from a customers perspective:
"Three years from now, they are sitting down enjoying coffee, really happy with the progress they've got from doing business with you. What has made them so happy?"
If you can answer this, or get answers to this question, you will have a leg up on any alternative in your path.
This is the first in a small series of punches surrounding April Dunford's Obviously Awesome! and how good positioning relates to good branding. Enjoy!
Positioning is where your company falls in the mind of consumers. Specifically, why your company should matter to them. In here book, Obviously Awesome! April Dunford breaks down effective positioning into 5 steps with an occasional 6th. First things first, examine what's already out there and what people might do, or currently be doing instead of using your product/services.
Note, it's not about being "better" necessarily, but more about assessing why these alternatives to your solution are being used.
In branding, this step in crucial in assessing the emotional alternatives to your company.
What is it about brand x that makes it so special? What do I feel differently about them versus brand y?
Attacking this from the angle of "how are they different?" instead of "how are they better?" is crucial to understanding their positioning and where there is space for your brand to be positioning without being labeled a copycat.
Personified villains have hilariously made an impact on advertising. Think of character's like Mayhem, the chaos-curating nemesis of Allstate Insurance and their members. Or Mr. Mucus, the scumbag jabronie who gets his ass kicked by Mucinex on the regular.
What's the point here?
Your audience is your hero and heroes do their best when they fight a villain. This villain stands for everything your hero doesn't, they are at ends with each other. If you can identify this villain, you can give your hero tools to defeat them (products, services, training, etc.).
Who is your villain?