If you're having rouble figuring out what your brand means to someone, try answering this question from a customers perspective:
"Three years from now, they are sitting down enjoying coffee, really happy with the progress they've got from doing business with you. What has made them so happy?"
If you can answer this, or get answers to this question, you will have a leg up on any alternative in your path.
Let's set a boundary here: the design elements of your startup can change and evolve as your company grows. As such, the earlier your startup, the simpler the solution. As you grow and scale, things can get more dynamic. This article is dedicated to new startups that are experimenting on their own and have found choosing fonts to be a hurdle.
I'd imagine the scenario that led you to this article is something along these lines: you're putting together pitch decks, business cards, websites, etc. and you feel like you have to pick a new font every time. It's draining and you're not even sure if you're picking a good one for your brand.
The solution? Pick one, generic, easy-to-read typeface and use it everywhere.
Yep. Skip over mulling through MyFonts or TypeKit and use something that has been around for a while as a starting point.
"But Zach, I want something unique and pertinent to my brand."
Yes, you do, but you're not ready yet if you can't afford to hire an in-house designer or outside consultant to even define your brand. Your goal right now is to appear trustworthy and dependable to investors and customers. Trying to choose unique typefaces will end poorly and hinder you from getting you to a point where you can pay someone to take this off your plate.
Pick a typeface from any of the above, use a bold, regular, and light versions, and play with hierarchy and scale to create compositions.
With every challenge comes new opportunity, especially in times of crisis.
With that said, you can curl up into a ball and let the world trample over your dreams or you can do something about it. Whether you have founded a company or are involved in making a company awesome as an employee, here are three things that every brand could do right now to beef up their brand.
Set up Virtual Meetings with Customers
Think you're alone in feeling alone? Not remotely. If you have a long-standing relationship with good customers, see if they're willing to talk with you over the phone or using a screen-share. Ask them specific questions like why they chose you over your competitors, what they think could be improved about your business, and if there are other things (besides COVID-19) they wish were better in their life. You might find they show new opportunities and that recurring patterns are going on within all their lives.
Do a Brand Audit
You've got a lot of time to yourself right now. Take this as a chance to look inward and see where the gaps are. Take a look at your marketing collateral, your social media feeds, your website, anything a customer might come into contact with. Are you doing the best you can to make them feel a cohesive, emotional connection with your company? Do you look like a company that is worth talking to and doing business with? Is it out of the question to think it could be improved?
Try New Digital Marketing Tactics
You will probably suck at this when you start, but what do you have to lose? You can't meet with anyone face-to-face, so you need to have a strong presence online. Create a newsletter using Mailchimp (it's free to start), create a YouTube Channel (also free), host a webinar using Google Hangout (also free). It's estimated that we are going to be distanced for the next three months, but you can close the gap by getting online in someway. Just pick one and go for it.